We understand that, from time to time, the need to cancel a registration or payment arises for reasons beyond the control of the delegate. This policy is designed to protect both the delegate and the conference organisers in such an eventuality.
1. Cancellations should be made in writing to the Conference Secretariat.
2. Cancellations are not considered “confirmed” until you receive a confirmation from the Conference Management Team.
3. If you have to cancel the registration on or after February 1st 2008, but before April 11th 2008, you will receive 80% of the registration fee (any applicable bank transfer fees will also be deducted).
4. If you have to cancel your registration on or after April 11th 2008, the financial responsibilities remain fully effective.
5. In case your cancellation results from your entry visa being refused by an embassy/consulate, you receive 100% of the paid registration fee, provided that:
a. You can present a written refusal from the embassy/consulate (faxed or scanned)
b. You will present the refusal to the organisers no later than by 11th of April 2008.
6. Replacement delegates will be accepted.
7. Payments issued via Credit Card can only be returned to the same Credit Card account. We will not return any money via Western Union, or to any other transfer channel.
8. Payments issued via bank transfer can only be returned to the sender’s bank account. We will not return any money via Western Union, or to any other bank account.
9. Due to a very high fraud attempt rate in previous years, payments from Nigeria, Ghana and Senegal will be accepted only via bank transfer. Any attempt to pay via credit card will be automatically rejected by the payment system.
|
 |
|
